◆ Information we collect
We collect only what's needed to run your account and orders: your name, email, mobile number, order and payment records, support messages, and the product-specific ID you submit for activation (TradingView username or MT5 login ID). We never ask for or store broker passwords, bank PINs, card PINs, UPI PINs or OTPs.
◆ Security and retention
Sensitive settings like payment API keys are encrypted. Access is limited to authorised admin staff, logged through an audit trail. We keep account and order records as long as your account is active, or as required for legal and accounting purposes.
◆ Your choices
You can request access to, correction of, or deletion of your personal data by contacting support. Some records may be retained where required by law — for example, payment records for tax purposes.